Intelligent e-merchandising: a key success factor in e-commerce

With the rising cost of acquisition and the intensifying competitive pressure most e-tailers are facing, optimizing the on-site experience has become a priority to differentiate and maximize conversion. Among the levers for optimizing the online experience, the implementation of an intelligent e-merchandising tool is particularly strategic.

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What is e-merchandising?

Just like traditional merchandising in physical stores, e-merchandising aims to offer the right product, in the right place and at the right time, in order to encourage the act of purchasing. More concretely, e-merchandising optimizes the ordering of products on a merchant site to improve the experience and increase conversions.

The secret of powerful e-merchandising

Knowing that a visitor spends an average of 55 seconds per page on an e-commerce site, it is essential to display the most relevant products to help them find what they are looking for quickly, at the risk of them going elsewhere to find it.

 

To do this, e-merchandising brings intelligence to the display of the product catalog by automatically modifying the order of the products presented in real time.

The secret of a successful e-merchandising lies in the implementation of dynamic display rules combining :

business indicators :

- Top sales

- What's New

- Promotions

- Seasonal products

- Margin levels

- Price levels

- Inventory levels

- Available products

personalization algorithms:

- Recently viewed products

- Recently purchased products

- Similar products to the ones seen / purchased

- Complementary products to the products in the basket

- Favorite categories

In this way, your product catalog adapts to all circumstances (seasons, promotions, new products...), but also to the visitor according to his behavior, creating a totally unique and customized scenario.

All these possible combinations of displaying your products have the objective of always prioritizing the products with the highest potential to increase conversions.

A strategic lever that generates impacts on the business and on the organization

It is obvious that an intelligent layout that adapts to each visitor and that takes into account precise business rules improves the purchasing experience by making it possible to find what you are looking for much more quickly. Mechanically, the conversion rate will be positively impacted, but that's not all! Most e-commerce teams manually manage the daily ordering of products in their catalog, a task that is extremely time-consuming and lacking in precision. Provided that it is carried out by a high-performance solution, the automation of product sorting has a considerable effect on internal resources, which save precious time. Nevertheless, e-merchants who have an automatic sorting tool are often confronted with complex and inflexible management platforms, hence the importance of choosing the right solution.

Discover our innovation Potions Merch

At Potions, we have listened and analyzed the needs of a large number of e-merchants regarding the management of their product catalog. After months of R&D, we launched a 100% automated e-merchandising tool that allows you to sort your catalog in a more precise and flexible way, all very simply thanks to an ultra-intuitive platform.

We previewed our new automated e-merchandising experience to a few clients. A few months after its implementation, the teams agree that they have saved a considerable amount of time in managing the sorting of their products, as well as an unprecedented level of relevance in the presentation of their catalog to their visitors

In addition to saving us precious time through automation, Potions brings intelligence to our merchandising through extremely fine and relevant rules.

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